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Parent Email Digest and Overdue Notifications Email

Email Settings

You may elect to receive two email digests of your child(ren)'s activity in Schoology. To manage email digest settings in your parent account:

  1. From your account name, click the arrow to access the drop-down menu.
  2. Select a child from the list.
  3. Once you have opened the child's account, click the down-facing arrow again.
  4. Click Settings.
  5. From the Notifications tab, you can elect to receive one or both of two email summaries:
    • To receive the Parent Email Digest, select On in your Email Summary menu.

    • You can receive emails on a Daily or Weekly basis.

      • If you choose Daily, you may set a time at which the notification will be sent to your inbox.

      • If you choose Weekly, you'll have an additional option to select the day of the week you'd like to receive the email.

        If there are no updates for the given time period, you will receive an email stating that there are no new updates.

    • To receive the Overdue Submissions Email, select On in the Email Notification menu.

  6. Click Save Changes to update your settings.

What Do the Emails Look Like?

The Parent Email Digest contains:

  • The date range for which information is displayed.
  • Each of your children's names at the top of the email summary.
  • A summary of each course for the child, including:
  • The child's current grading period grade for each course.
  • A summary of marked attendance (late, absent, excused).
  • Overdue Submissions, including:
  • How many days the item is past due.
  • The assignment, test/quiz, or discussion title.
  • The course in which the item is due.

    • Overdue items marked as Excused or Missing are not included in Overdue Submissions.
    • Overdue notifications cannot be removed by parents. Overdue notifications are only removed when:
      • The student makes a submission.
      • The instructor manually enters a grade into the gradebook.
      • The instructor adds an Excused or Missing exception to the gradebook.
      • The course has become archived.
      • Instructors disable the Enable Submission setting from the assignment, which will prevent overdue notifications from appearing.
  • Recent activity, including:
  • The student's posts and updates in courses, assignments, tests/quizzes, and discussions.
  • Recent submissions for assignments and tests/quizzes.

The digest includes up to five Summary items and up to ten Recent Activity items. To view more items than appears in the list, click the More option at the bottom of each area. If you have more than one child association, scroll down to display the Summary and Recent Activity for additional children.

You will receive one Overdue Notifications email for each time that your child fails to submit an item on time. You receive only one notification per late material regardless of how long it remains unsubmitted.

How do I make sure I receive emails?

To make sure you receive emails, check that your email address is verified to receive emails from Schoology.

  1. From your account name, click the arrow to access the drop-down menu.
  2. Select your account.
  3. Once you're in your account, click the arrow again and select Settings.
  4. If you haven't yet verified your primary email address, a message to Resend verification email will display. Check the box next to the message and Save Changes.
  5. Once you receive the verification email, click the link provided in the email to verify your email address.

If you don't receive the email at the correct time of day, check the timezone associated with your account from your Account Settings. If you don't receive any email notifications on a daily or weekly basis after having completed these steps, you can create a ticket with the Support Team for assistance.

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