Parent Top 5 Issues for Back to School

Here are the top five issues that parents may encounter when jumping back into Schoology at the start of a new school year:

How do I sign up/get a parent access code for my child?

To sign up for an account, you'll need a Parent Access Code provided by one of your student's instructors. Parent Access Codes are 12-digit codes in this format: XXXX-XXXX-XXXX.

After you have the access code, follow the directions to Sign Up for a Parent Account.

How do I add another child?

If you have more than one child using Schoology, you can associate your existing account with their account.
Use the following steps to add a child:

1. Select your account, and then choose +Add Child.

2. Enter the Parent Access Code that your student's teacher provided.

I can’t see my child’s grades.

• Contact your child’s instructor to confirm that grades have been published.

• Contact your child’s instructor to confirm that overall grades are visible to students.

I don’t want to receive any more Schoology emails.

• Turn off your Personal Account Notifications. Select your account, and then choose Settings. Select Notifications.

• Turn off Daily/Weekly Parent Email Digests. Navigate to your student's activity overview. Select your student's name, and then choose Settings. Select Notifications.

• To unsubscribe from marketing emails, navigate to the Subscription Center.

How do I delete my account?

If your child has graduated or changed schools, you'll need to delete your account and create a new one for the new school.

• To delete your account: Navigate to https://app.schoology.com/settings/account/action?delete while logged into the account you'd like to delete.

• If you reach this page and don't have the delete option, contact PowerSchool Support for assistance.