Parents Viewing Email Links Outside of School Domain
If parents in your district are logging into Schoology via app.schoology.com, rather than via your custom subdomain, system administrators can set an Emails permission at the system level to ensure the correct URL is used in the email notification.
- Click Tools in the header and select User Management.
- Click Permissions from the navigation menu.
- Under Users and Emails, click Use app.schoology.com in emails for the Parent role.
- Click Save permissions.
Once this is complete, the notification link will direct parents to app.schoology.com instead of examplesubdomain.schoology.com.