Reset Passwords
Change passwords as a System Administrator
Schoology requires passwords to be a minimum length of 12 characters.
System Administrators can change an individual user's password or bulk set the password for a group of users.
- Click Tools.
- Select User Management.
- Click the Password field to the right of a user's name.
- Enter a new password.
- Click Save.
- Click Save Changes.
To bulk-set passwords for a group of users, follow these steps:
- Click Tools.
- Select User Management.
- Use the Filter option on the upper right to filter specific user groups or increase the number of users displayed per page.
- Select users by checking the box next to their name. If you would like to select all users on a page, check the box next to the First Name column.
- Click the Select Bulk Action drop-down and select Set Password.
- Enter the same password in the New Password and Confirm Password fields.
- Click Submit.
To bulk-set passwords for a group of users through an import:
- Click Tools.
- Select School Management.
- Click Import on the left menu.
- Select the Users tab.
- Choose the correct Building, Role, and Email Conflict option. Depending on the setup at your school, you may not see the option for Building.
- Select a CSV or XLS file. Be sure the file contains fields for First Name, Last Name, Username or Email, User Unique ID, and Password.
- If you'd like to change information for users with accounts in your school, check the field to Update existing records.
- Click Upload File.
- Proceed through matching the fields (being sure to match Password) and confirm the import.