Notifications help you stay informed about activities related to Interventions and Student Plans. Notifications are available from the bell icon in the top navigation throughout the application.
The notification feature is a comprehensive alert system that keeps administrators and users informed about important activities related to MTSS (Multi-Tiered System of Supports) interventions and Student Plans. The system operates on two levels: administrators can configure district-wide required notifications that all users must receive, while individual users can customize their personal notification preferences for additional alerts and mark certain notification types as important. Notifications are triggered by specific user actions, such as adding staff members to interventions, adding notes, or managing students. Most notifications are delivered immediately, but student-related Intervention notifications can take up to 6 hours so that multiple actions can be combined into a single notification.
The notification panel maintains up to 60 days of notification history.
View notifications
Select the Notifications bell icon in the top navigation to view your notifications.
Notifications identify the feature they relate to, such as Interventions or Student Plans, so you can quickly distinguish between notification types.
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A blue dot identifies an unread notification.
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You can change the read or unread status of a notification.
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Select Mark all as read to mark all displayed notifications as read.
Filter notifications
Use the notification filters to display the notifications you want to review.
Under Show notifications for, select the applicable notification type:
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Interventions
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Student Plans
You can also filter notifications by:
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Important only to display notifications configured as important.
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Unread only to display notifications you have not read.
You can combine filters to further narrow the notifications displayed. For example, select Student Plans and Unread only to display only unread Student Plans notifications.
A checkmark indicates that a filter is selected. A plus icon indicates an available filter that is not currently selected.
Open a Student Plans notification
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Select the Notifications bell icon.
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Locate the Student Plans notification.
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Select the plan link in the notification.
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Review the associated Student Plan.
If the Student Plan was deleted after the notification was generated, you may not be able to access the plan from an earlier notification.
Configure your notification preferences
Use notification preferences to choose which optional notifications you want to receive and how you want to receive them.
Configure Student Plans notifications
Student Plans notifications are not enabled automatically. Enable the Student Plans notifications you want to receive unless your district administrator has configured them as required.
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Select the Notifications bell icon.
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Select Manage preferences.
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Select the Student Plans tab.
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Review the available Student Plans notification types and their descriptions.
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For each notification you want to receive, select the applicable delivery method:
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In-app to receive the notification in the application.
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Email to receive the notification by email.
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Save your notification preferences.
Each Student Plans notification type includes a description to help you understand when the notification is generated. Notifications are also organized into categories to make the available preferences easier to identify.
Mark a notification type as important
Marking a notification type as Important helps you prioritize notifications you want to review.
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Open Manage preferences.
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Select Student Plans.
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Locate the notification type.
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Select Important.
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Save your changes.
Notifications generated for that notification type are identified as important. You can use the Important only filter in the notification panel to display them.
Important is a preference for the notification type, rather than a flag that you manually apply to an individual notification after receiving it.
District notification settings
District administrators can configure notification settings that apply to users in the district.
Navigation: Utility Apps > District Configuration > Notifications
District administrators can:
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Review the available notification types.
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Configure notifications at the district level.
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Make notifications required for users.
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Configure Student Plans notification preferences such as delivery and importance.
When a Student Plans notification is required by the district, users receive that notification and cannot override the administrator's setting in their personal notification preferences.
Users can continue to configure notification preferences that have not been required by their district administrator.
Student Plans notifications
Student Plans notifications inform users about activities related to Student Plans.
Student Plans notification preferences are separated from Intervention notification preferences so you can control the Student Plans alerts you receive.
The available Student Plans notification types include descriptions explaining what each notification means and are organized into logical categories, including plan and staff-related updates.
By default, you are not automatically subscribed to Student Plans notifications. Enable the notifications you want to receive unless your district administrator has configured them as required.
|
Setting |
Description |
Available options |
Notes |
|---|---|---|---|
|
Delivery |
Choose how you receive each Student Plans notification type. |
In-app, Email |
District-required settings cannot be changed by the user. |
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Priority |
Identify a notification type as important. |
Important |
Important applies to the notification type before notifications are generated. |
District-required notification settings cannot be changed in your personal preferences.
MTSS Intervention Notifications
Setup and Configuration
Administrator Configuration
Navigation: Utility apps > District Configuration > Notifications
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Administrators access notification settings through District Configuration
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Admins can set required notifications that all users in their account must receive
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Users cannot opt out of admin-required notifications
Configure District-Wide Settings
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View all available notification types
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Enable or disable notifications for your entire district
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Set notifications as mandatory (users cannot turn these off)
Individual User Settings
Navigation: Utility apps > Personal notifications settings
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Users access "My Notification Settings" under Utility Apps
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Users can opt into additional notifications (beyond admin requirements)
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Users can mark notifications as "important" (adds exclamation point)
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Required notifications appear locked/unchangeable for regular users
Customize Your Notification Preferences
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Review the list of available notifications
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Choose which notifications you'd like to receive by toggling them on/off
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Note: Mandatory notifications set by your District Administrator cannot be turned off
Note: Some notifications may appear grayed out or locked - these are mandatory notifications set by your District Administrator and cannot be disabled.
Notification Triggering
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Notifications are triggered by specific user actions (e.g., adding staff to interventions, adding notes)
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Different user roles can trigger different notifications
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System follows predefined logic of trigger scenarios
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Notification Scenario |
Who performs action? |
Action performed |
Receiver |
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Add staff in an intervention |
Admin + staff |
Assign at least one new staff to an intervention from the intervention details page |
The newly added staff member |
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Add students to an intervention |
Staff |
Assign at least one new student to an intervention |
Staff assigned to the intervention |
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Remove students from intervention |
Staff |
Remove at least one student from an intervention |
Staff assigned to the intervention |
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Add public note to intervention |
Staff |
Add a public note to an intervention notes section |
Staff assigned to the intervention |
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Reply to staff note |
Staff |
Another staff member views a note you posted and replies |
Staff who posted original note |
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Update intervention schedule |
Admin |
Modify the intervention schedule details (time, date, frequency, etc) |
Staff assigned to the intervention |
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Mark an intervention as completed |
Staff |
Update intervention status to completed |
Staff assigned to the intervention |
Notification Delivery
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Most notifications deliver immediately
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Student-related notifications (adding/removing students from interventions) have a 10-minute delay. Delay allows the system to aggregate multiple student actions into single notifications
Notification Aggregation
When multiple students are added within the delay period, system combines the notifications. Instead of 10 separate notifications, users receive one aggregated notification
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Example: "10 students added to intervention"
Receiving Notifications
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Notifications appear in bell icon (present on all pages)
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Blue dot indicates unread notifications
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Users can manually mark a notification as read/unread by clicking the blue dot area
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"Mark all as read" option is available
Accessing Notification Content
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Clicking a notification directs the user to the corresponding page.
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New content is prominently highlighted on the destination page.
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The notification is automatically marked as read upon being clicked.
Notification Management
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The system displays a notification history spanning 60 days.
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Notifications older than this period are not displayed.
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Users have the option to toggle the read/unread status as required.
Note: Currently, the Notifications feature is limited to MTSS interventions, and users without MTSS access experience an empty notification state. Additionally, only administrators have access to the District Configuration settings.