Send and Receive Communicate chats

Send a Message

To send a message::

1. Click within the Message text box in the Section, Group, or Direct message window.

2. Enter the message.

3. To add an emoji, click the smiley icon. You can select from the following categories: 

   • Frequently Used

   • Smileys & People

   • Animals & Nature

   • Food & Drink

   • Activity

   • Travel & Places

   • Objects

   • Symbols

   • Flags

4. To format your text, click the three dots, and then select the formatting you want to apply. Choose from:

   • Bold

   • Italicize

   • Strikethrough

   • Inline code: Allows you to display your message inside a formatted box. It is useful for displaying code to chat recipients.

   • Multi-line code: Similar to Inline Code, but with a larger box around your text. 

   • KaTex: Not in use.

5. To add a video, image, or attachment, click the plus icon and then click or tap File. You can add a file from your Photo Library, Take Photo or Video, or Choose Files.

   1. To send an image:

      1. Select the image icon.

      2. Select Photo Library. 

      3. Tap the photo you wish to include and tap Select Items.

      4. Review the image. You may give it a File Name and a File Description if needed.

      5. Click Send.

   2. To create and send a video message:

      1. Click the camcorder icon in the Message box. Your computer must have a webcam to create a video message.

      2. When you have finished your recording, click the stop icon to stop.

      3. Click Send to proceed. To discard the recording, click Cancel. 

      4. You will then see a File Upload window where you can review your video. 

      5. You may give it a File Name and a File Description if needed.

      6. Click Send.

   3. To create and send an audio recording:

      1. Click the microphone icon in the Message box. If prompted, click Allow to give the application permission to use your microphone.

      2. Start speaking.

      3. When you are done, click the circled tick icon. To preview your recording, click the play icon. To discard the recording, click the x icon.

      4. Click Send.

   4. To send an attachment:

      1. Click the paperclip icon in the message box.

      2. Choose the file. To update the File Name or add a File Description. Ensure you do not change the file extension.

      3. Click Send.

6. Click enter to send the message.

Respond to messages

SchoolMessenger Communicate allows you to respond to messages by:

• Quoting the message

• Reacting to the message

• Reply within thread: This functionality streamlines and organizes conversations within channels by allowing users to create focused discussions around a specific message. Select Also send to channel if you want to send a specific message within the thread to the main chat window as well.

If you hover over a message, you will see options to respond to the right of the message. You can also copy or edit a message.