Users with the District Admin role can impersonate users with a lower role to whom they have access by security rights. Impersonation is useful for troubleshooting what another user views when they log in to Unified Insights.
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From the main menu, select Developer Tools.
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In the navigation pane, expand Site Administration, Security, and then Global Domain.
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For multi-district tenants, expand the district domain instead.
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Select Users to populate the content panel with a list of users you can access.
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Locate the user you want to impersonate.
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If needed, use the Search Filter options to locate the user. Enter your selection criteria and click Apply.
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Verify if the user can be impersonated.
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User records with a green Person icon can be impersonated.
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User records with a blue Person icon are PowerSchool-controlled users that cannot be impersonated.
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Click the green Person icon to launch Impersonation mode.
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Your browser loads the user’s Home dashboard in Unified Insights with the user’s initials displayed in the Account icon.
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To end the Impersonation session, click the Account icon and select End Impersonating.
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You are returned to your regular Unified Insights session with your account.
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