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Getting started

To start using the Admin Center and MyPowerHub:

  1. Activate your account.
    Verify you have:

    1. Received the Admin Center URL via a welcome email

    2. Clicked the Activate Account link in the PowerSchool email

    3. Created a password for your Admin Center account

  2. Log in for the first time.
    Verify you have:

    1. Logged in successfully using your credentials and the Admin Center URL

    2. Access to the user menu, including Help, Language/Local settings, and Sign Out

  3. Review the Student Information Sync features if you are a PowerSchool SIS user. Otherwise, skip to step 5.
    Verify you have:

    1. Located Student Information Sync, if using MyPowerHub

    2. Accessed Sync logs

    3. Confirmed you can run a manual sync

    4. Confirmed Auto sync is activated

  4. Review Role mapping features from Student Information Sync if you are a PowerSchool SIS user. Otherwise, skip to step 5.
    Verify you have:

    1. Confirmed you can edit role mappings

    2. Mapped SIS roles to OneRoster roles

    3. Saved changes successfully

  5. Review PowerBuddy settings.
    Verify you have:

    1. Located PowerBuddy Settings, if using PowerBuddy for Community or Engagement

    2. Uploaded documents to the Knowledge Base

    3. Added URLs to the Knowledge Base

    4. Delete unwanted items from the Knowledge Base

  6. Confirm the PowerBuddy chatbot returns responses based on uploaded documents.

  7. Ensure students, guardians, teachers, and admin can log in to MyPowerHub using their PowerSchool SIS credentials. Skip this step if you are not a PowerSchool SIS user.

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