In PowerSchool Messaging, the ability to start conversations and review personas is determined by the user's role.
Roles with Messaging access
|
Role |
Messaging access |
|---|---|
|
Teachers |
Staff, student, parent |
|
Counselors |
Staff, student, parent |
|
Principals |
Staff, student, parent |
|
District Administrators |
Staff, student, parent |
|
System Administrators |
Staff, student, parent |
|
Proctors |
Staff |
|
Aides |
Staff |
|
Site Administrators |
Staff |
|
Guardians |
Only staff with teacher or counselor roles |
|
Students |
Only staff with teacher or counselor roles |
Roles without Messaging access
If a user’s role does not include the permission to start new conversations, they cannot initiate messaging with any user type. In this case, the New Message button will not be displayed, and their persona list will be empty.
Configure role permissions
Manage permissions from District settings or the MyPowerHub Teacher portal.
From District settings
-
Go to District Settings.
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Search for the relevant District/Subdomain.
-
Select the district from the results.
-
Click Additional Tabs.
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From the OneRoster sync page, navigate to Roles to review or edit role-based messaging permissions.
From MyPowerHub Teacher portal
-
Log in to the MPH Teacher portal as a user with admin permissions.
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Select Admin from the navigation menu.
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Select Student information sync.
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Navigate to Role mapping.