Use PowerSchool Messaging to send and receive chat messages with students and guardians.
Send messages
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To send a new message, select New Message.
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Enter the contact names and the message to send.
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If you send a message to more than one contact and create a group chat, you can optionally enter a Group name.
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If you want to send a message to more than one contact but do not want to create a group chat, select Message recipients individually.
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Select Send.
When creating a group chat, you are the admin user and moderator of the group chat. Moderators can do the following:
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Add and remove members.
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Add and remove moderators.
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Mute members.
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Pause the group chat for all members.
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Rename group.
Reply to a message thread
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Select an item from your inbox. You can search by contact or group name.
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Enter the message and select Send.
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Optionally, reply to a specific message in the conversation by selecting the message options menu and choosing Reply.
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Optionally, upvote a message by clicking the emoji icon on the message and then clicking the thumbs-up icon.
Group chat management
You must be a moderator to manage group chats.
Edit group chat information
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Select a group chat from your inbox, and then click the information icon.
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Select Edit.
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Enter a Group name.
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Select Save.
Manage group chat members
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Select a group chat from your inbox, and then click the information icon.
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To add members:
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Select Members, and then choose Add Members.
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Enter the contacts to add, and then select Add Members.
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To remove members:
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Select the options menu on the member you want to remove.
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Choose Remove.
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To leave a group, select Leave Group.
Manage group chat moderators
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Select a group chat from your inbox, and then click the information icon.
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To review group chat moderators, select Moderators.
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To add a moderator:
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Select Members.
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Select the options menu for the member you want to make a moderator.
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Choose Register as Moderator.
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To remove a member as a moderator:
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Select Moderators.
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Select the options menu for the member you want to remove as a moderator.
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Choose Unregister Moderator.
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Manage group chat activity
Moderators can manage group activity by preventing members from sending messages in group chats.
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Choose a group chat from your inbox, and then click the information icon.
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To stop individual members from sending messages in the group:
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For the member, choose Mute from the options menu.
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To allow muted members to send messages:
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Select Muted Members.
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For the member, choose Unmute from the options menu.
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To stop all messages in the group chat, select Pause Group Chat.
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Select Pause Group Chat again to resume a group chat.
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