Communicate SafeArrival

Comments and Attachments Guide

With the Comments and Attachments features in SafeArrival, guardians can be given the option to add a comment or an attachment when reporting an absence for their child. These features are disabled by default but can be enabled for your account on request.

Comments on Reported Absences

Once the Comments feature has been enabled, guardians will have the ability to make comments when explaining an absence.

Unexplained Absence sample - 1
Unexplained Absence sample - 1

Note: The Comment field is optional and thus a comment is not required for submitting an absence.

If a comment was made it will be visible to school staff when they view the absence on their Dashboard page.

Explained Absences sample - 1
Explained Absences sample - 1

If you click on the absence, the comment will also be displayed in the pop-up modal.

Absent Student window sample - 1
Absent Student window sample - 1

Staff will also be able to view the comments on the Attendance page. If the absence has a comment, it will be listed in a line under the student’s name.

Absences page sample - 1
Absences page sample - 1

Any comments will also be listed when viewing an Absence Report.

SafeArrival Report sample - 1
SafeArrival Report sample - 1

Attachments on Reported Absences

Once the Attachments feature has been enabled, guardians will have the ability to add an attachment when explaining an absence.

Unexplained Absence sample - 2
Unexplained Absence sample - 2

Note: The Attachment field is optional and thus an attachment is not required for submitting an absence.

The attachment can be accessed from the Dashboard page.

Explained Absences sample - 2
Explained Absences sample - 2

The attachment will also be available when you open the absence.

Absent Student window sample - 2
Absent Student window sample - 2

Staff will also be able to view the attachments on the Attendance page. If the absence has an attachment, the icon will appear under the Actions column.

Absences page sample - 2
Absences page sample - 2

Any attachments will also be listed when viewing an Absence Report. Absences with attachments will be designated with a paperclip (Attachments) icon.

SafeArrival Report sample - 2
SafeArrival Report sample - 2