PowerBuddy AI settings

Knowledge base

1. From the main navigation menu, select Admin and choose PowerBuddy AI Settings.

2. Choose Knowledge Base.

3. Select Upload.

4. On the Upload page, choose whether to upload a Document or provide a URL.

   1. Upload a document:

      1. Either drag and drop your file into the area provided or click to select your file.

   2. Provide a URL:

      1. Enter the URL.

5. Enter a Title.

6. Choose a Tag header that best represents the document.

7. If you are uploading a document, enter the Document source. This is used to help categorize the document. For instance, you might want to classify that a document came from a school or district. In this scenario, you can designate either School or District as the document source.

8. Click Upload.

On the Knowledge base page, you can check the upload status in the Last updated field.

Chat logs

1. From the main navigation menu, select Admin and choose PowerBuddy AI Settings.

2. Choose Chat logs.

3. Choose Students, Staff, or Guardians to review the appropriate chat logs.

4. Find the conversation and select Review Chats.

   • Optionally, enter search criteria to narrow your results. Chat logs default to the last seven days.

5. Select a conversation to review.

6. Optionally, download an individual conversation using one of the following options:

   • Select the Download icon (down arrow) for the conversation.

   • Open the conversation and select Download.

If a conversation has flagged chats, the number of flags is marked in the Flagged chats field for the student. Review the chat and open the conversation for more details.