Messaging settings | PowerSchool Learning and Engagement

Audit messages

From the main navigation menu, select Admin and choose Messaging settings.
Select the Audit messages tab.
Enter the name of the user you want to view messages to audit the user’s messages.
Optionally, search for specific messages you want to review.

From the main navigation menu, select Admin and choose Messaging settings.
Select the Content moderation tab.
Choose from the moderation setting options.
Optionally, activate the Profanity filter, specify words to add to the default profanity list, and then click Save.

Configure messaging permissions to control which roles can start conversations and the users they can contact within Messaging.

From the main navigation menu, select Admin and choose Messaging settings.
Select the Message permissions tab.
From SMS configuration, enable Allow active users to receive. When disabled, active users cannot receive SMS messages.
For each role, enable Allow messaging as needed.
From Communicate with staff, select the level of access the role should have when communicating with staff members.
In Communicate with students and guardians, select the level of access the role should have when communicating with students and guardians.
Click Save.

Communication access settings control who can start a conversation. Users can always reply to conversations they receive.

Access level	Description
District-wide	Users can start conversations across the district.
Schoo-wide	Users can start conversations within their assigned school or schools.
Enrollment-based	Users can start conversations only with users connected through enrollment relationships. Users assigned Enrollment-based access must have enrollment relationships to start conversations. If no enrollment relationships exist, they can only reply to conversations they receive.
Reply only	Users cannot start conversations but can reply to conversations they receive.