Mark parent inactive after student inactivation

After marking students as inactive, inactivate parent accounts that are no longer associated with active students.

Export parents with no active students

Select Tools and choose User Management.
From Manage Users, select Parents/Advisors.
Select Options and choose Export a List of Parents With No Active Students.

A CSV file containing all parent accounts whose children have been marked inactive downloads to your device.

The exported parent list does not include:

Users with a Faculty role, such as a teacher with children associated with their instructor account.
Parents enrolled as admins of active courses and groups.
Parent accounts that have never been associated with a child.

Import the file to mark parents inactive

Select Tools and choose School Management.
Select Import.
Select Delete.
Select Attach File and upload the CSV file.
From the Delete dropdown, select Users (Mark Inactive).
Optionally, select Send Email Alert to notify affected parent users.
Select Continue.
Match Schoology User ID to the corresponding column in your file.
Select Next to preview.
Select Run to complete.