Here are the top five questions guardians ask at the start of a new school year:
How do I sign up or get a parent access code?
To sign up for an account, you'll need a parent access code provided by one of your student's instructors. Parent access codes are 12-digit codes in this format: XXXX-XXXX-XXXX.
After you have the access code, follow the directions to Sign Up for a Parent Account.
How do I add another child?
If your account is already connected to one child, you can add other children from the same school district.
If your account is not connected to any children yet, the Add Child option will not be available.
Add another child
If you are using the Enterprise version of Schoology, you must contact your child's school for help adding a child to your account. To find the support contact at your child’s school, from the end of any page in Schoology, click Support.
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Select your name and choose Add Child.
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Enter the Child Code for the child you're adding.
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This is the same as your parent access code, the 12-digit code in a xxxx-xxxx-xxxx format that you received from your child's instructors.
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If your code does not match this format, contact your child’s instructor or school for help.
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Click Use Code.
Add a child from a different school
Guardians must have an account at each of their children's schools if they are not part of the same district or are not part of the same Schoology Enterprise account. When you try to add a child from another district, a form displays so you can register for a new parent account. The Child Code and your information are already filled in. Enter your Email or username and a password. Then, click Register
Email addresses must be unique across Schoology accounts. If you do not have a secondary email address, register with a username instead.
Make sure you keep your password in a safe and secure place, so you can retrieve it if you forget it.
Since you now have two Schoology accounts, you can link your accounts to access both children from the same login. After linking, you can select a primary email address from Account Settings to receive all Schoology notifications in one place.
Why can’t I review my student’s grades?
Contact your student’s instructor to confirm that grades have been published and overall grades are displayed to students.
How do I stop getting Schoology emails?
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Click your name in the header and choose Settings.
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From your account, navigate to Notifications.
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For the action, choose an option from the list.
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Choose On to receive notifications from all sources.
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Choose Off to not receive from any source.
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Choose Custom to pick and choose the sources.
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Click Save Changes.
How do I delete my account?
If your student has graduated or changed schools and no longer uses Schoology, you can request to delete your account and unsubscribe from Schoology.
Because your account is managed by your student’s school, contact your school’s support team for help inactivating your account. Use the Support link in the footer of any Schoology page to contact them.