Reset parent access codes (system administrators)

If you accidentally provide a student's parent access code to the wrong parent, or if there has been some other error in the distribution of Parent Access Codes, it is important that you reset the codes to prevent unauthorized access to student information. You can reset an individual student's parent access code, or you can reset all the Parent Access Codes in bulk.

If a parent account is already linked to the wrong child, you will first need to remove the association.

1. Select Tools from the Schoology header.

2. Select User Management, and then choose Manage Users.

Remove the parent/child association for a specific student

1. Select Parent/Advisors.

2. Search for the student by entering the first name or last name in the search field.

3. Locate the student and click X to remove the parent's name.

4. Click Save Changes.

Remove all arent/child associations

1. Select Parent/Advisors.

2. Select all users by checking the box in the header row, next to First Name.

3. Click Select Bulk Action.

4. Select Clear Parents.

5. Click Save Changes.

After you’ve removed parent associations, you can reset the parent access code and redistribute the new codes.

Reset a student's parent access code

1. Click the Parents/Advisors tab.

2. Select the student.

3. Choose Select Bulk Action, and then select Reset Selected from the Parent Access Codes section.

4. Click Save Changes.

Reset all students' parent access codes

1. Select Parents/Advisors.

2. Click Options.

3. Select Reset All.

4. Click Reset.