Send messages

• Some messaging features may be restricted based on your school’s settings.

• Students cannot send messages to one another unless otherwise indicated by the System Administrator.

• To message a connection outside your organization, navigate to their profile and send a message from there.

• Deleting a message only removes it from your inbox. It will remain in the recipient’s inbox.

Send messages from the navigation menu

1. Click the envelope icon in the navigation menu.

2. Click New Message.

3. Enter the person’s name in the To field. Matching names will appear automatically. If a user isn’t listed, they may have restricted messaging from their account privacy settings.

4. Select the user.

5. Enter a Subject and Message.

6. Click Send.

Send messages to a course or group

You can also send messages to all course or group members. Sending a mass message creates individual correspondence between you and the course or group members. When the member replies to your message, the message will remain private between you and the member. To send a message to a course or group, review the article on course and group messages.

Send a response to a received message

When a new message arrives in your inbox, a yellow number is displayed until you open the message.

• Even if the settings in place at your school don't allow you to send messages, you may be able to receive messages.

• If a message was sent to multiple people, your reply will go to everyone. To reply to only the sender, respond from your email account.

1. Click the envelope icon in the navigation menu.

2. Click a message to display its contents.

3. Enter a response.

4. Click Send.

Responding to a message from your email account

If your Schoology settings allow email notifications for messages, you can reply directly from your email by clicking Reply.

Replies sent from email go only to the original sender, even if the message had multiple recipients. To reply to everyone, use Schoology Messaging.

You may also send messages from any place where user information is available, including:

• The Members area of courses and groups.

• The search bar (magnifier icon)

• The Faculty area on the school profile.

• User Profiles.